First Bank recognizes e-mail as a simple and cost effective method of communication. However, requests and inquiries requiring immediate attention should NOT be sent by e-mail as a bank representative may not be available to immediately review your e-mail message. If you need to notify First Bank Financial Centre of something pursuant to your account agreement(s) E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written or telephonic notice. Further, e-mail messages may not be used to place a stop payment on a check, cancel a bill payment, request account transfers, change an address, or report lost or stolen banking codes, cards or checks.

Private personal and account information such as Account Numbers, Passwords, PINs or Social Security Numbers should NEVER be sent by e-mail.

If you have a question about your account or need an immediate response, please call us at (888) 569-9909.