Customer Service Manager - Menomonee Falls Office

The position of Customer Service Manager provides guidance to the customer service representatives and works to enhance overall service to customers.  This position will perform bank teller functions while providing coaching and mentoring to members of the customer service team.  Additional responsibilities include:  compliance and audit preparation,  training and mentoring of new team members, and performance management.   

Required Education & Experience: High school diploma or GED and a  minimum of 2 years experience of customer service expertise within a bank branch environment.  Preferred candidates will have new accounts experience, coaching/training experience, experience with supervision or leadership of retail banking activities, audit/compliance expertise.   

• We are only able to accept applications for positions that are currently open.
• Only fully completed and signed applications will be accepted.
• You may download the application here or you can pick up an application at any of our locations.
• Applications should be sent directly to the First Bank Financial Centre Recruiter at 155 W. Wisconsin Avenue, Oconomowoc, WI 53066.
• Completed and signed applications may also be scanned and emailed directly to us.